3 New Jobs at WASOKO | New Jobs in Dar es salaam.
Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services.[Jobs at WASOKO] By connecting small brick & mortar retail merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Wasoko aims to provide everything a merchant needs, no wholesalers or banks necessary.
Tens of thousands of retailers across East and West Africa use Wasoko‘s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Jobs vacancies at WASOKO 2022.
1. Supplies Relations Associate
Role: Supplier Relations Associate
You will support the operations at a country level to ensure Wasoko is always receiving the best margins, supplier terms and proactively onboarding new products across all country branches.
Reporting To: Partnerships Manager
Location: Dar Es Salam, Tanzania.
Key Responsibilities
- Act as the first point of contact for newly onboarded and existing suppliers
- Negotiate terms and conditions of supplier partnerships
- Schedule regular reports and meetings
- Actively monitor organizational sales growth to ensure KPIs are being met and revised regularly
- Managing Supplier Relations team at a country level
- Monitor and manage all distribution agreement contracts
- Proactively identify opportunities which will align supplier needs with the organizational goals
- Advise, train and mentor junior supplier team members
Key skills and competencies
- Preferred 2 years of experience in a similar role
- Bachelor degree, preferably in Business Management
- Ability to work efficiently and independently in a fast-paced sales environment
- Strong selling, negotiating and consulting skills
- Effective interpersonal and analytical abilities
- Strong oral, written communication & presentation skills
- Willingness to travel for work within the country
- Must love working with people and cross-cultural teams
2. Financial Services Associate
Our Vision
Dominate the duka market across Africa by being their #1 partner for all goods and services by 2021. Soko watch aims to be the platform through which our customers access a comprehensive offering of financial services that allow them to achieve both their personal and professional goals.
Location: Dar West, Dar East, Arusha, Mwanza & Mbeya
Reporting into: Financial Services Lead, Tanzania
Your Mission in our Vision
Financial services will be the biggest differentiating factor of Sokowatch from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential, Sokowatch will become an indispensable long-term partner for our customers.
Our strategy is to provide a world class customer experience with regards to accessing basic financial services through effective education and signaling that allows our customers to graduate to more sophisticated financial products. In the long-run, these more sophisticated financial products will be the profit engine of the financial services business
Key Responsibilities;
- Capacity to onboard and manage clients, usage, retention and customer reactivation.
- Managing customers directly and in liaison with the sales team to ensure:
- Growth
- Ensure they order the set number of SKUs and grow their SKUs per order
- Ensure they grow Average Revenue Per User MoM
- Ensure on-time repayment of credit with capacity to escalated collections
- Daily follow up of overdue invoices through phone calls and field visitations
- Developing Pay plans / Promise to Pay database with elaborate follow ups
- Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making
- Conduct customer education to all new and existing clients to ensure adherence to Sokowatch credit terms and communicate any changes of policy
- Handle all customer and agents’ complaints within the credit portfolio
- Any other duties may be assigned
Qualifications
- Diploma
- Proven work experience in credit management
- Good understanding of lending procedures & credit related laws
- 2-4 years of credit experience
- Be willing to regularly travel to customer sites
- Have considerable experience with customer negotiations
3. Country Product Manager Tanzania
Role: Country Product Manager Tanzania
Reporting to: Head of Product
Wasoko is seeking an experienced, data-driven & highly technical product management professional with an extensive background in building & implementing B2B software solutions in Africa.
Location: Dar es Salaam, Tanzania.
Duties & Responsibilities:
- Take charge of the product vision and planning the roadmap for Wasoko’s success in Tanzania in close alignment with the product group at headquarters.
- Run frequent field trips and in person user research to deepen your understanding of the target customer personas and all aspects of our field operations.
- Perform in-depth analyses of
- local user cohorts in terms of key commercial metrics as well as attributes such as demographic, location, shop size, shop type etc. to guide your customer roadmap.
- supply chain systems from inwarding to the last mile to uncover opportunities for process improvements to drive efficiency gains.
- Draft detailed product requirements to cater to the needs of the users (external as well as internal) in Tanzania and participate in development sprints with engineering.
- Coordinate roll outs with technology stakeholders, tech support, product marketing and training.
- Measure & report success on implementations.
Requirements:
The ideal candidate has ≥ 5 years of experience in designing & implementing B2B software solutions and is well versed in the needs of informal retailers in Tanzania.
In addition, he or she possesses the following skills, traits & qualifications:
- University degree in Business, Computer Science and/or relevant equivalent experience
- Expert in agile product management practices and tools
- Experienced in developing applications for low end devices and poor connectivity environments
- Excellent verbal & written communication skills
- Diligent and forthcoming collaborator across multi-disciplinary teams
